Customer resources

Customer resources

Here you'll find useful patient forms and resources regarding your appointment with us. Can't find what you're looking for? Get in touch with us.


Emergency care

Still taken from the Invisalign vs braces video

If ever an emergency should happen on a weekend or a week night, don’t worry – we can help. When you receive your braces, the assistant that works with you will give you their business card with their personal email. Simply email them any pictures you have taken and details of your concern and they will reply with guidance on what to do.

If you don’t have their email handy, simply enter your message and attach any photos to our ‘contact us’ form and we will get back to you on the next working day.

You may also call the office and leave a voicemail. On our next working day, we will get back to you.

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Edmonton North West

#201, 13613 163 ST NW
Edmonton, AB

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Map showing Oasis' location in Edmonton

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Photograph Disclaimer
All photographs on this webpage depict Dr. Knoefel’s patients, treatments and practice. Photographs are for informational purposes only, because individual treatment results will vary from patient to patient. Some patients may not be candidates for treatment.

Virtual Consult Disclaimer
The purpose of the virtual consult is to provide a screening examination and obtain a better understanding of your orthodontic needs. It does not substitute a formal, in-person consultation. Any treatment recommendations are based on the limited information provided in the virtual consult and are subject to change. No finalized treatment plan can be developed without a formal, in-person consultation and a complete set of professional diagnostic records.